Payment Policy
Thank you for your purchase! Please read our payment policy carefully to fully understand the terms and conditions applicable to transactions made on our website. For any questions, please don't hesitate to contact our customer service. You can easily reach us via the Contact page; we'll be happy to help.
Accepted payment methods
We currently accept the following payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- MasterCard
- PayPal
- Shop Pay
- Visa
Payment security
The security of your payment is our top priority. We use industry-standard encryption technologies to ensure the security of your personal and financial information during the payment process.
Payment processing
We process payments immediately at the time of purchase.
Once your payment has been successfully processed, you will receive a confirmation email containing your order details.
Currency
Our website processes all payments in USD.
Failed transactions
If your payment is declined or fails:
- Check that your card or PayPal information has been entered correctly.
- Contact your bank or payment provider for more information.
- Is the problem still occurring? Contact our support team; we're here to help.
Refunds and Disputes
For more information on refunds or disputes, please refer to our Return and Refund Policy.
For more information:
Our customer service is available from Monday to Friday: 09:00 a.m. to 05:00 p.m. If you have any problems, please contact us; we will respond within 24 hours.
Phone: +1 323-907-9644
Email: help@theraspinerelief.com
Address: 352 Centinary Dr, Walnut, CA 91789, United States